1. Introduction and Company Details

Logistix IT Pty Limited (“Company,” “we,” “us,” or “our”) owns and operates the Site under the domain robera.com.au. 
The Company’s registered office is in Brisbane, Queensland, Australia, and its corporate details are ACN 082 506 161 and ABN 53 082 506 161, with GST registration since 1 November 2004. 
By accessing or placing any order through the Site, you (“Customer,” “you,” or “your”) accept and agree to these Terms and any updates posted on the Site, as well as all applicable laws. 
If you do not agree with any part of these Terms, you must immediately cease use of the Site and may not place any orders. 

2. Definitions

  1. “Site” refers to robera.com.au, including all related subdomains, mobile interfaces, and affiliated pages. 

  2. “Products” means any physical items, including AI golf buggies and accessories, offered for sale on the Site. 

  3. “Order” means a request submitted by you through the Site to purchase one or more Products, which becomes binding once accepted by us. 

  4. “Content” encompasses all text, graphics, logos, images, videos, trademarks, and software on the Site, excluding any User-Generated Content. 

  5. “User-Generated Content” means any comments, reviews, or other content that you submit to the Site. 

3. Acceptance of Terms

By placing an Order, you:

  • Confirm you are at least eighteen (18) years old and have full legal capacity to enter into these Terms. 

  • Agree to abide by and be bound by these Terms, including any future revisions posted to the Site. 

  • Acknowledge that if you breach any provision of these Terms, your permission to use the Site terminates immediately, and you must stop using it. 

4. Account Registration and Security

  1. To place an Order, you may be required to create an account by providing accurate, current, and complete information (e.g., name, email, shipping address). 

  2. You must promptly update account information if it changes (including password, payment method, or contact details). 

  3. You are responsible for all activities under your account, and you must notify us immediately of any unauthorized access or security breach. 

5. Product Information and Pricing

  1. We make every effort to display accurate product descriptions, images, specifications, and pricing, but we do not guarantee that all information is error-free, complete, or updated in real time. 

  2. All prices are specified in Australian Dollars (AUD) and exclude shipping fees, taxes, and handling charges, unless stated otherwise at checkout. 

  3. We reserve the right to modify Product information, images, or prices at any time prior to accepting your Order. 

  4. If a Product is listed at an incorrect price due to a typographical error or technical issue, we may cancel or refuse any Orders placed for that Product at the incorrect price. 

6. Orders and Payments

  1. By submitting an Order, you offer to purchase one or more Products as described in your Order. 

  2. We confirm acceptance of your Order by sending you an Order confirmation email, which indicates the Order has been received and accepted. 

  3. All Orders are subject to Product availability; if we cannot fulfill your Order, we will notify you and issue a full refund of any payments already made. 

  4. Payment must be made via the payment methods displayed at checkout (e.g., credit/debit card, PayPal).

  5. You authorize us to charge your selected payment method immediately upon placement of your Order—or at shipment, depending on the payment gateway and Product type. 

7. Shipping and Delivery

  1. Products ship from our designated warehouse in Brisbane, Queensland, using third-party carriers (e.g., Australia Post, DHL), based on the shipping option you select at checkout. 

  2. Shipping costs and estimated delivery times appear at checkout and in your Order confirmation email; tracking information will be provided once the Product is dispatched. 

  3. We are not liable for any shipping delays or errors caused by carrier issues, customs clearance, natural disasters, or events beyond our reasonable control. 

  4. Title and risk of loss for all Products pass to you when we deliver the Products to the carrier. 

8. Returns, Refunds, and Exchanges

  1. Defective, damaged, or incorrect Products may be returned for a refund or replacement only if you notify us at support@robera.com.au within 7 days of delivery and provide supporting photos. 

  2. To initiate a return, you must contact Customer Support at support@robera.com.au with your Order number and details of the issue; we will provide a Return Authorization Number and shipping instructions. 

  3. Once the returned Product is received and inspected, we will notify you of approval or rejection of your refund within 5 business days. 

  4. If approved, we will process the refund via your original payment method within 10 business days; shipping charges are non-refundable unless the return is due to our error. 

  5. Custom-made, personalized, or special-order Products are non-returnable unless defective or damaged. 

9. Intellectual Property Rights

  1. All Content on the Site—including but not limited to text, graphics, logos, images, videos, and software—is owned or licensed by Logistix IT Pty Limited and is protected by Australian and international copyright, trademark, and other intellectual property laws. 

  2. You are granted a limited, revocable, non-exclusive license to access and use the Site for personal, non-commercial purposes only; you may not copy, reproduce, distribute, modify, or create derivative works of any Content without our prior written permission. 

  3. “Robera,” “Logistix IT Pty Limited,” and all associated logos and product names are trademarks of Logistix IT Pty Limited; nothing on the Site grants a license or right to use these marks. 

  4. Any unauthorized use of the Site or its Content may result in termination of your access and legal action against you. 

10. User-Generated Content

  1. When you post reviews, comments, or other content on the Site, you grant us a royalty-free, perpetual, irrevocable, worldwide license to use, modify, reproduce, and sublicense that content in any media. 

  2. You represent and warrant that any User-Generated Content is original, does not infringe any third-party rights, and complies with all applicable laws and regulations. 

  3. We reserve the right (but are not obligated) to remove or refuse any User-Generated Content that we, at our sole discretion, determine to be offensive, infringing, or in violation of these Terms.

11. Disclaimers and Limitation of Liability

  1. THE SITE, CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. 

  2. WE DO NOT GUARANTEE THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, NOR DO WE WARRANT THAT ANY DEFECTS WILL BE CORRECTED.

  3. IN NO EVENT SHALL LOGISTIX IT PTY LIMITED, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

  4. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Logistix IT Pty Limited and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with 

  1. Your use of or inability to use the Site;

  2. Your breach of these Terms;

  3. Your violation of any applicable laws, rules, or regulations; 

  4. Your infringement or alleged infringement of any third-party rights, including intellectual property or privacy rights.

13. Governing Law and Dispute Resolution

  1. These Terms and any dispute arising from or related to them, including the use of the Site, shall be governed by and interpreted under the laws of the State of Queensland, Australia, without regard to its conflict of laws principles. 

  2. Any dispute, controversy, or claim arising under or in connection with these Terms shall be resolved by binding arbitration held in Brisbane, Queensland, under the Arbitration Rules of the Australian Centre for International Commercial Arbitration (ACICA).

  3. The arbitration award shall be final, binding, and enforceable in any court of competent jurisdiction.

14. Privacy Policy

Your submission of personal information through the Site is governed by our Privacy Policy, which is incorporated into these Terms by reference. 
Please review our Privacy Policy to understand how we collect, use, and disclose your personal data. 

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time, in our sole discretion.
If we make material changes, we will post a notice on the Site and/or send you an email notification at least 30 days before the changes take effect. 
Your continued use of the Site after the revised Terms become effective constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remainder of these Terms shall continue in full force and effect.

17. Waiver

No failure or delay by Logistix IT Pty Limited in exercising any right under these Terms shall constitute a waiver of that right.
Any waiver of a provision of these Terms must be in writing and signed by an authorized representative of Logistix IT Pty Limited.

18. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
Logistix IT Pty Limited may assign or transfer these Terms at its sole discretion. 

19. Entire Agreement

These Terms, together with any policies or operating rules posted on the Site or referenced herein, constitute the entire agreement between you and Logistix IT Pty Limited regarding the Site and supersede any prior or contemporaneous agreements, communications, and proposals.

20. Contact Information

If you have any questions about these Terms, please contact us at: 

  • Email: support@robera.com.au

  • Registered Office: Logistix IT Pty Limited, Brisbane, Queensland, Australia (ACN 082 506 161 / ABN 53 082 506 161)

  • Phone: +61 412266870

Additional Information

  • Shipping & Delivery: For shipping rates, carriers, and delivery times, see information on the checkout page of order.